SMB CRM comparison

Oris Work vs Bigin by Zoho

Bigin is a great pipeline CRM for teams with simple needs. Oris Work is what you use when you also need projects, a client portal, invoicing, and HR - all in one place.

When Bigin is the right choice

If your only need is pipeline management - contacts, deals, and follow-up reminders - Bigin's free plan is genuinely excellent. It's simple, fast, and purpose-built for teams that don't need anything beyond a CRM.

Most teams hit its limits when they start needing project tracking, client-facing portals, invoicing, or team chat - at which point the Zoho ecosystem starts pulling you toward multiple apps and multiple subscriptions.

Side by side

FeatureOris WorkBigin by Zoho
CRM pipeline✓ Full kanban pipeline✓ Core strength
Project management✓ Full project boards, sub-tasks, Gantt✗ Not available
Team chat✓ Real-time channels + record-linked chat✗ Not available
Client portal✓ Token-gated portal with projects + messaging✗ Not available
Invoicing✓ Invoices, recurring, PDF, payment links✗ Not available
HR and payroll✓ PeopleOS add-on (PF/ESI/TDS/WPS)✗ Not available
Accounting connectors✓ Tally, Zoho Books, QuickBooks, Xero + 4 more✗ Not available
AI assistant✓ Oris AI - context-aware, every pageLimited (Zia snippets)
Vertical configuration✓ Industry-specific setup in under 10 min✗ Generic setup
GST invoicing✓ ThynkBooks add-on (INR 349/org/mo)✗ Need Zoho Books add-on
Pricing (India)INR 399/user/mo (no seat cap)Free (3 users) / INR 599+/user/mo
Workflow automations✓ Full workflow builder + webhooksLimited (paid plans)
Custom objects✓ 14 field types, runtime schema extension✗ Not available

The upgrade path problem

When you outgrow Bigin, Zoho's next step is Zoho One - INR 1,500/employee/month for 45 separate apps. When you outgrow Oris Work's base plan, the next step is adding PeopleOS, ThynkBooks, or ThynkReach - they appear in your existing navigation. No new login. No new interface to learn.

Oris Work grows as one system. Zoho grows as more systems.

Start with everything you need.

CRM, projects, invoicing, team chat, client portal. INR 399/user/month. Free for 14 days.

Start free - no credit card →