O
Oris Work
Pricing
About
Sign inStart free trial
O
Oris Work

CRM, projects, communication, and client portal - unified in one workspace by Oris Work.

India

Product

  • Features
  • Pricing
  • CRM & Pipeline
  • Project Management
  • Team Chat
  • Client Portal
  • Integrations
  • Custom Objects

Industries

  • Professional Services
  • Restaurants & F&B
  • Healthcare & Clinics
  • Real Estate
  • Universal

Compare

  • vs Zoho One
  • vs Perfex CRM
  • vs Bigin by Zoho
  • Tally Integration

Resources

  • Documentation
  • API Reference
  • Blog
  • Resources
  • Help Center

Company

  • About
  • Careers
  • Contact
  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2026 Oris Intelligence Private Limited. All rights reserved.

All systems operational
PrivacyTermsCookiesSecurity
← All docs

Getting Started

  • Quick Start Guide
  • Finding Your Way Around
  • Inviting & Managing Team Members
  • Your First-Day Checklist
  • Roles and Permissions
  • Custom Roles
  • Switching Between Organisations
  • Sessions and Staying Signed In

Clients & Contacts

  • Adding a Client
  • Importing Clients from a CSV
  • Merging Duplicate Records
  • Client Groups
  • Client Services Card and Turning a Service On
  • Do Not Chase: Pausing Automated Reminders

CRM

  • Contacts & Companies
  • Deals & Sales Pipeline
  • Lead Management
  • Workflow Blueprints: gating deal stages
  • Deal Automation: rules that act on deals

Invoicing & Money

  • Invoicing
  • Payments & Receipts
  • Setting Invoice Due Dates
  • Estimates and Proposals
  • Payment Links
  • Overdue Reminders and Dunning
  • Recurring Invoices and Retainers
  • Vendor Bills
  • E-way Bills
  • GST Basics in Oris Work
  • Cash Alerts: Emails When Cash Needs Attention

Practice Management

  • Client Engagements
  • Client Portal
  • Weekly Owner Digest Email
  • Tasks: Create, Assign and Track Work
  • Timesheets: Submit, Approve and Lock
  • Time Budgets Report
  • Notices and the Notice Reply Service
  • Compliance Calendar
  • Document Requests
  • Sign-off Pipeline: Partner, Client, Filed

Communication

  • WhatsApp inbox setup
  • Linking a WhatsApp line by QR code
  • WhatsApp logged out or disconnected
  • Auto-link WhatsApp numbers to clients
  • Email setup
  • Team chat basics
  • Threads, mentions and reactions in chat
  • Files, search, pins and saved messages in chat
  • Messaging AI bots in chat
  • Client chat
  • Messaging numbers: official numbers and linked WhatsApp lines

Reputation

  • Requesting reviews
  • How review ratings are routed

Growth

  • Lead routing and the first-response SLA
  • Segments
  • Campaigns basics

AI

  • Oris AI assistant
  • AI bots and their approval gate

Projects

  • Project Management

Modules

  • Payroll with PeopleOS
  • Books Module (ThynkBooks)
  • Tax Module (ThynkTax)
  • Audit Module (ThynkAudit)
  • Filings Module (ThynkFile)

Integrations & API

  • Accounting Connectors
  • REST API Overview
  • Integrations Health: Know When a Connection Stops Working

Security & Privacy

  • Data Encryption and PAN Handling
  • DPDP Consent and the PII Access Log
  • How Workspaces Are Kept Separate
  • Exporting Your Data

Troubleshooting & FAQ

  • "Too many requests" or "Rate limit exceeded"
  • "Reset token is invalid or expired"
  • "Your session expired"
  • WhatsApp Messages Are Not Coming In
  • Review Link Shows "404 Not Found"
  • "This may already exist" Duplicate Warnings

For your clients

  • Signing in to your client portal
  • Setting a password from your link
  • Messages with attachments
  • Paying your invoices online
  • Signing documents online
  • Leaving a review
Docs/Getting Started/Finding Your Way Around

Finding Your Way Around

The Reports hub, the + New menu, the phone menu, and keyboard shortcuts.


Reports in one place

There is one Reports entry in the sidebar. It opens the Reports hub, which groups every report by what you want to know: Financial (cash forecast, receivables ageing), Practice (filing season, work in progress, utilisation, time budgets, custom reports), Sales (CRM reports, forecast, follow-up) and People (staff reports, timesheets). Each card says what the report answers. Practice and staff reports only appear if your workspace and role can open them.

The + New menu

The + New button in the top bar creates an invoice, estimate, proposal, client, contact, lead, task or engagement without first finding the right list. You only see what your role is allowed to create. It works with the keyboard: press Enter or the down arrow on the button, move with the arrow keys, and press Escape to close.

On your phone

The bottom bar keeps Home, Contacts, Chat and (for staff) My Day or (for admins) Deals. The More button opens a menu with My Day, Engagements, Compliance, Invoices, Estimates, Approvals, Reports, Tasks, Clients and Settings, so nothing needs the search box to reach.

Keyboard shortcuts

Press ? anywhere to see the list. Common ones:

  • g then d - Dashboard; g then m - My Day; g then a - Approvals
  • g then i / e / p / c / t - Invoices, Estimates, Proposals, Clients, Tasks; g then r - Reports
  • n - the page's main "New" button; / - focus the page search
  • Ctrl or Cmd + K - search, jump to a page, or ask the assistant; Ctrl or Cmd + J - open the assistant

Related guides

Quick Start Guide

Get your Oris Work workspace set up in under 10 minutes.

Contacts & Companies

Store, organize, and action your customer relationships.